Terms and conditions

  • 1. Introduction

    Welcome to the website https://snr.global («Website»). SNR and SNR global is owned and managed by SNR LLC. SNR LLC is registered in Dubai, UAE. United Arab of Emirates is our country of domicile.

  • 2. Eligibility for Membership

    Minors under 18 are prohibited from registering as a User of this website and are not allowed to transact or use the website.

    The User agrees, understands, and acknowledges that the Website is an online platform that enables you to access information and purchase products listed on the Website at a price indicated therein at any time from any location. Your access, use, and purchases made through the Website are subject to and shall constitute your acceptance of the following terms and conditions. If you disagree with the terms and conditions, kindly finish the action(s) and quit the website.

  • 3. Online Payments

    To make any online purchase, you will need to register on the Website by giving certain personal identification information. You are responsible for ensuring that the username and password to access the Website are confidential. If you have any reason to believe that your username and password are being, or is likely to be, used by third parties, you should inform us. We shall have the right to refuse access, terminate or remove the account or edit the contents at any time without notice.

    If you purchase our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection. We accept payments online using Visa and MasterCard credit/debit cards in AED. The cardholder must retain a copy of transaction records, Merchant policies, and rules.

  • 4. Orders, Price, Deliveries:

    The order placed by you through the Website shall be deemed an offer from you to buy the product(s) specified as per the order from the SNR global ("Order").

    SNR global lists availability information for products posted on the Website. Kindly note that the availability of products in stock is dynamically changing. You will be informed by e-mail or by phone if any product(s) you have ordered is/are out of stock for any reason, and an estimated availability date will be provided. Subject to the availability of the product(s) ordered, the SNR global will confirm its acceptance by e-mail or by phone call confirming the dispatch of the product(s) to your address as specified on your Order ("Acceptance E-mail"). The Order shall be deemed as accepted by the SNR global on your receipt of the Acceptance E-mail, failing which, the order will be canceled.

    You have the right to cancel your Order at any time before receiving the Acceptance E-mail without any liability. Any cancellation after the receipt of the Acceptance E-mail shall be subject to reimbursement of certain charges ("Cancellation Charges") to cover the cost of expenses (including shipment charges) incurred by the SNR global.

    The prices and delivery terms specified on the Website are of the SNR warehouse in Dubai, UAE; these include the cost of usual packing; and are exclusive of all taxes and duties. You shall be responsible for payment of all charges associated with the purchase of products from us, and you shall agree to bear all applicable taxes/VAT levied thereon.

    The prices and specifications of all products listed on https://snr.global are subject to change without prior notice owing to stock availability and promotional support from the brands. Hence Prices may vary on advertising material and at the time of purchase due to market changes.

    The products shall be delivered directly by the SNR global or through third-party courier/logistic services providers on all days except Fridays and National holidays. Our liability for the product(s) sold stops, and the risk passes on to you on delivery to you or the third-party courier/logistic services providers. Consequently, any expense, damage, or loss occurring during transportation shall be at our risk.

  • 5. Copyright

    All content included on the Website, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property and copyright work of either SNR, its users, its content suppliers or its licensors and is protected by copyright, trademarks, patents or other intellectual property rights and laws. The compilation of the content on the Website is the exclusive property and copyright of SNR. Copyright, trademarks, patents, or other intellectual property rights and laws protect it.

  • 6. Governing Law

    This User Agreement is governed by and construed by UAE law. This clause will survive any expiry or cancellation of this User Agreement for any reason.

  • 7. Indemnity

    You agree to indemnify and hold SNR and its affiliates, officers, employees, agents, and suppliers harmless from any and all claims, demands, actions, proceedings, losses, liabilities, damages, costs, expenses (including reasonable legal costs and expenses), howsoever suffered or incurred due to or arising out of shopping, getting a consultation, or visiting our website or any of our physical shops, as well as if you breach this User Agreement, or violate any law or the rights of a third party.

  • 8. Withdrawal of Access and/or Membership

    Without prejudice to any other rights and remedies of SNR under this User Agreement or at law or otherwise, SNR may limit, suspend or withdraw your membership and/or your access to the Website at any time, without notice, for any reason, including without limitation, breach of this User Agreement.

  • 9. Privacy

    SNR takes reasonable measures (physical, organizational, and technological) to safeguard against unauthorized access to your personally identifiable information and to safely store your personally identifiable information. However, the Internet is not a secure medium, and the privacy of your personal information can never be guaranteed. SNR has no control over the practices of third parties (e.g., website links to this site or third parties who misrepresent themselves as you or someone else). You agree that SNR may process your personal information that was given to provide the services on SNR and for sending marketing communications to you and that the Privacy Policy of this site governs our collection, processing, use, and any transfer of your personal identifiable information.

  • 10. Misuse of SNR brand

    Please report issues of any kind or violations of this User Agreement to SNR. If you believe that your intellectual property rights have been violated, please notify SNR. Without prejudice to any other rights and remedies of SNR under this User Agreement or at law, SNR may limit, suspend or withdraw a user's access to the Website and/or a user's membership of the Website or remove hosted content. Also, SNR can choose to take other technical and/or legal steps against users who cause issues or possible legal liabilities of any kind, who infringe the intellectual property rights of third parties, or who act inconsistently with this User Agreement or our policies.

  • 11. Trademarks

    "SNR" and related logos, and other words and logos on the Website, are either unregistered or registered trademarks of SNR and are protected by international trademark and other intellectual property rights and laws. SNR's trademarks may not be used in connection with any product or service that is not SNR's nor in any manner that disparages or discredits SNR. All other trademarks not owned by SNR that appear on the Website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by SNR.

  • 12. Disputes

    Any dispute or claim arising out of or in connection with this website shall be governed and construed by the laws of the UAE.