Privacy Policy

This Privacy Policy for personal data (hereinafter referred to as the "Privacy Policy") applies to all information that SNR global may receive about the User while using the website https://snr.global (hereinafter referred to as the "Site"), as well as programs and products located on these pages.

DEFINITIONS

1.1. This Privacy Policy uses the following terms:
1.1.1. "Site Administration" - authorized employees in charge of managing the website, forum, and online store, acting on behalf of SNR global, who organize and/or carry out the processing of personal data, as well as determine the purposes of processing personal data, the composition of personal data subject to processing, and the actions (operations) performed with personal data.
1.1.2. "Personal data" - any information relating to a directly or indirectly identified or identifiable natural person (personal data subject).
1.1.3. "Processing of personal data" - any action (operation) or set of actions (operations) performed with personal data using automation tools or without using such tools, including collection, recording, systematization, accumulation, storage, refinement (updating, changing), extraction, use, transmission (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.
1.1.4. "Confidentiality of personal data" - a requirement that the Site Administration or any other person who has gained access to personal data must comply with, which prohibits the dissemination of personal data without the consent of the personal data subject or the existence of another legitimate reason.
1.1.5. "Site User" - a person who has access to the Site via the Internet and uses the Site and its services.
1.1.6. "Cookies" - a small piece of data sent by a web server and stored on a user's computer, which the web client or web browser sends to the web server in an HTTP request each time the user tries to open a page of the corresponding website.
1.1.7. "IP address" - a unique network address of a node in a computer network built on the IP protocol.

GENERAL POLICIES

2.1. The User's use of the website and its services implies agreement with this Privacy Policy and the terms of processing the User's personal data.
2.2. In case of disagreement with the terms of the Privacy Policy, the User must stop using the website.
2.3. This Privacy Policy applies only to the website https://snr.global. The Administration does not control and is not responsible for third-party websites to which the User may follow links available on the website.
2.4. The website Administration does not verify the accuracy of personal data provided by the User of the website.

SUBJECT OF PRIVACY POLICY

3.1. This Privacy Policy establishes the obligations of the website Administration for non-disclosure and ensuring the protection of the confidentiality of personal data that the User provides during registration on the website or when using the website's services.
3.2. Personal data allowed for processing within the framework of this Privacy Policy is provided by the User by filling out the registration form on the Website and includes the following information:
3.2.1. the User's surname, name, patronymic;
3.2.2. the User's contact phone number;
3.2.3. email address (e-mail);
3.3. The website Administration protects the Data that is automatically transmitted during viewing of advertising blocks and visiting pages where the statistical script system ("pixel") is installed:
IP address;
information from cookies;
information about the browser (or another program that provides access to the display of advertising);
access time;
the address of the page where the advertising block is located;
referrer (address of the previous page).
3.3.1. Disabling cookies may result in the inability to access parts of the website that require authorization.
3.4. Any other personal information not specified above (used browsers and operating systems, etc.) is subject to secure storage and non-distribution, except for cases provided for in clauses 5.2. and 5.3. of this Privacy Policy.
3.5. At SNR global , we respect your ability to know, access, correct, transfer, restrict the processing of, and delete your personal data.  Where you are requested to consent to the processing of your personal data by SNR global  you have the right to withdraw your consent at any time. For this you can make a request by email to sales@snr.global.

PURPOSES OF COLLECTING USER'S PERSONAL INFORMATION

4.1. The website collects and stores only that personal information which is necessary for providing services or fulfilling agreements and contracts with the User, except for cases when the UAE legislation requires mandatory storage of personal information for a period specified by law. In case of receiving a notification from the User about the withdrawal of consent to the processing of personal data, the Site ceases processing the User's personal data within a period not exceeding 10 working days from the date of receipt.
4.2. The website administration may use the User's personal data for the following purposes:
4.2.1. Identifying the User registered on the website, including for placing an order and (or) concluding a distance sale contract for goods.
4.2.2. Providing the User with access to personalized resources of the Website.
4.2.3. Establishing feedback with the User, including sending notifications, requests regarding the use of the Website, processing requests and applications from the User.
4.2.4. Determining the User's location to ensure security and prevent fraud.
4.2.5. Confirming the authenticity and completeness of personal data provided by the User.
4.2.6. Creating an account if the User has agreed to create an account.
4.2.7. Notifying the User.
4.2.8. Processing and receiving payments.
4.2.9. Providing the User with efficient customer and technical support in case of problems related to the use of the Website.
4.2.10. Providing the User, with their consent, special offers, pricing information, newsletters, and other information on behalf of the Website.
4.2.11. Conducting advertising activities with the User's consent.
4.2.12. Providing the User with access to partner websites or services in order to obtain products, updates, and services.

METHODS AND TERMS OF PROCESSING PERSONAL INFORMATION

5.1. The processing of the User's personal data is carried out without any time limit by the following methods: collection, recording, systematization, accumulation, storage, clarification (updating, modification), extraction, use, transfer (distribution, provision, access), anonymization, blocking, deletion, destruction of personal data, including in personal data information systems using automation tools or without using such tools. The processing of Users' personal data is carried out in accordance with the UAE Law of 2021 No. 45 "On Personal Data Protection."
5.2. The website has the right to transfer the User's personal information to third parties in the following cases:
5.2.1. The User has expressed consent to such actions.
5.2.2. The transfer is necessary for the User to use a specific service or to fulfill a specific agreement or contract with the User.
5.2.3. The transfer is provided for by applicable legislation within the procedure established by law.
5.3. The User's personal data may be transferred to authorized state authorities of the UAE only on the grounds and in the manner established by the UAE legislation.
5.4. In case of loss or disclosure of personal data, the website administration informs the User about the loss or disclosure of personal data.
5.5. The website administration takes the necessary organizational and technical measures to protect the User's personal information from unauthorized or accidental access, destruction, modification, blocking, copying, distribution, as well as from other illegal actions of third parties.
5.6. The website administration, together with the User, takes all necessary measures to prevent losses or other negative consequences caused by the loss or disclosure of the User's personal data.

OBLIGATIONS OF THE PARTIES

6.1. The User must:
6.1.1. Provide personal data information necessary for using the Website.
6.1.2. Update and supplement the provided personal data information in case of any changes to this information.
6.2. The website administration must:
6.2.1. Use the received information exclusively for the purposes specified in section 4 of this Privacy Policy.
6.2.2. Ensure the confidentiality of the information, not disclose it without the User's prior written permission, and not engage in the sale, exchange, publication, or disclosure by any other possible means of the User's personal data, except for sections 5.2. and 5.3. of this Privacy Policy.
6.2.3. Take precautionary measures to protect the confidentiality of the User's personal data in accordance with the procedure usually used to protect such information in the existing business practice.
6.2.4. Block personal data related to the respective User from the moment of the User's request or inquiry or their legal representative or authorized body for the protection of personal data subjects' rights during the verification period if unreliable personal data or unlawful actions are detected.

LIABILITY OF THE PARTIES

7.1. The website administration, which has not fulfilled its obligations, is liable for damages incurred by the User due to the unlawful use of personal data, in accordance with the UAE legislation, except for cases provided for in sections 5.2., 5.3., and 7.2. of this Privacy Policy.
7.2. In case of loss or disclosure of Confidential Information, the website administration is not liable if such confidential information:
7.2.1. Became public domain before its loss or disclosure.
7.2.2. Was received from a third party before it was obtained by the website administration.
7.2.3. Was disclosed with the User's consent.

DISPUTE RESOLUTION

8.1. Before applying to the court with a claim for disputes arising from the relationship between the User and the website administration, it is mandatory to file a claim (a written proposal for voluntary dispute resolution).
8.2. The recipient of the claim shall notify the claimant in writing of the results of the claim review within 30 calendar days from the date of receipt of the claim.
8.3. If no agreement is reached, the dispute will be submitted for consideration to the judicial authority in accordance with the applicable legislation of the UAE.
8.4. The current legislation of the UAE applies to this Privacy Policy and the relationship between the User and the website administration.

ADDITIONAL TERMS

9.1. The website administration has the right to make changes to this Privacy Policy without the User's consent.
9.2. The new Privacy Policy comes into effect from the moment it is posted on the Website unless otherwise provided by the new version of the Privacy Policy.
9.3. All suggestions or questions regarding this Privacy Policy should be reported to the addresses specified on the page https://snr.global
9.4. The current Privacy Policy is located on the page at https://snr.global