1.1.1. "Site Administration" - authorized employees in charge of managing the website, forum, and online store, acting on behalf of SNR global, who organize and/or carry out the processing of personal data, as well as determine the purposes of processing personal data, the composition of personal data subject to processing, and the actions (operations) performed with personal data.
1.1.2. "Personal data" - any information relating to a directly or indirectly identified or identifiable natural person (personal data subject).
1.1.3. "Processing of personal data" - any action (operation) or set of actions (operations) performed with personal data using automation tools or without using such tools, including collection, recording, systematization, accumulation, storage, refinement (updating, changing), extraction, use, transmission (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.
1.1.4. "Confidentiality of personal data" - a requirement that the Site Administration or any other person who has gained access to personal data must comply with, which prohibits the dissemination of personal data without the consent of the personal data subject or the existence of another legitimate reason.
1.1.5. "Site User" - a person who has access to the Site via the Internet and uses the Site and its services.
1.1.6. "Cookies" - a small piece of data sent by a web server and stored on a user's computer, which the web client or web browser sends to the web server in an HTTP request each time the user tries to open a page of the corresponding website.
1.1.7. "IP address" - a unique network address of a node in a computer network built on the IP protocol.
2.4. The website Administration does not verify the accuracy of personal data provided by the User of the website.
3.2.1. the User's surname, name, patronymic;
3.2.2. the User's contact phone number;
3.2.3. email address (e-mail);
3.3. The website Administration protects the Data that is automatically transmitted during viewing of advertising blocks and visiting pages where the statistical script system ("pixel") is installed:
information from cookies;
information about the browser (or another program that provides access to the display of advertising);
the address of the page where the advertising block is located;
referrer (address of the previous page).
3.3.1. Disabling cookies may result in the inability to access parts of the website that require authorization.
3.5. At SNR global , we respect your ability to know, access, correct, transfer, restrict the processing of, and delete your personal data. Where you are requested to consent to the processing of your personal data by SNR global you have the right to withdraw your consent at any time. For this you can make a request by email to firstname.lastname@example.org.
PURPOSES OF COLLECTING USER'S PERSONAL INFORMATION
4.1. The website collects and stores only that personal information which is necessary for providing services or fulfilling agreements and contracts with the User, except for cases when the UAE legislation requires mandatory storage of personal information for a period specified by law. In case of receiving a notification from the User about the withdrawal of consent to the processing of personal data, the Site ceases processing the User's personal data within a period not exceeding 10 working days from the date of receipt.
4.2. The website administration may use the User's personal data for the following purposes:
4.2.1. Identifying the User registered on the website, including for placing an order and (or) concluding a distance sale contract for goods.
4.2.2. Providing the User with access to personalized resources of the Website.
4.2.3. Establishing feedback with the User, including sending notifications, requests regarding the use of the Website, processing requests and applications from the User.
4.2.4. Determining the User's location to ensure security and prevent fraud.
4.2.5. Confirming the authenticity and completeness of personal data provided by the User.
4.2.6. Creating an account if the User has agreed to create an account.
4.2.7. Notifying the User.
4.2.8. Processing and receiving payments.
4.2.9. Providing the User with efficient customer and technical support in case of problems related to the use of the Website.
4.2.10. Providing the User, with their consent, special offers, pricing information, newsletters, and other information on behalf of the Website.
4.2.11. Conducting advertising activities with the User's consent.
4.2.12. Providing the User with access to partner websites or services in order to obtain products, updates, and services.
METHODS AND TERMS OF PROCESSING PERSONAL INFORMATION
5.1. The processing of the User's personal data is carried out without any time limit by the following methods: collection, recording, systematization, accumulation, storage, clarification (updating, modification), extraction, use, transfer (distribution, provision, access), anonymization, blocking, deletion, destruction of personal data, including in personal data information systems using automation tools or without using such tools. The processing of Users' personal data is carried out in accordance with the UAE Law of 2021 No. 45 "On Personal Data Protection."
5.2. The website has the right to transfer the User's personal information to third parties in the following cases:
5.2.1. The User has expressed consent to such actions.
5.2.2. The transfer is necessary for the User to use a specific service or to fulfill a specific agreement or contract with the User.
5.2.3. The transfer is provided for by applicable legislation within the procedure established by law.
5.3. The User's personal data may be transferred to authorized state authorities of the UAE only on the grounds and in the manner established by the UAE legislation.
5.4. In case of loss or disclosure of personal data, the website administration informs the User about the loss or disclosure of personal data.
5.5. The website administration takes the necessary organizational and technical measures to protect the User's personal information from unauthorized or accidental access, destruction, modification, blocking, copying, distribution, as well as from other illegal actions of third parties.
5.6. The website administration, together with the User, takes all necessary measures to prevent losses or other negative consequences caused by the loss or disclosure of the User's personal data.
OBLIGATIONS OF THE PARTIES
6.1. The User must:
6.1.1. Provide personal data information necessary for using the Website.
6.1.2. Update and supplement the provided personal data information in case of any changes to this information.
6.2. The website administration must:
6.2.3. Take precautionary measures to protect the confidentiality of the User's personal data in accordance with the procedure usually used to protect such information in the existing business practice.
6.2.4. Block personal data related to the respective User from the moment of the User's request or inquiry or their legal representative or authorized body for the protection of personal data subjects' rights during the verification period if unreliable personal data or unlawful actions are detected.
LIABILITY OF THE PARTIES
7.2. In case of loss or disclosure of Confidential Information, the website administration is not liable if such confidential information:
7.2.1. Became public domain before its loss or disclosure.
7.2.2. Was received from a third party before it was obtained by the website administration.
7.2.3. Was disclosed with the User's consent.
8.1. Before applying to the court with a claim for disputes arising from the relationship between the User and the website administration, it is mandatory to file a claim (a written proposal for voluntary dispute resolution).
8.2. The recipient of the claim shall notify the claimant in writing of the results of the claim review within 30 calendar days from the date of receipt of the claim.
8.3. If no agreement is reached, the dispute will be submitted for consideration to the judicial authority in accordance with the applicable legislation of the UAE.